Establishment Review:
The owners are doing a great job to keep this tent no. 7 in superb condition, from the deck, pool to the comfortable bed. The closeness and access to the beach is fantastic and we spend 10 relaxing days at the tent. The cleaner and other staff (although limited in numbers) were friendly and efficient, ensuring we felt comfortable.
For first few days thew pool kept draining, but we had the maintenance/gardener sort it out making our lives even easier
Overall, we enjoyed 10 fantastic days with great weather and very comfortable accommodations
The views are amazing, and we were closest to the beach of all resorts with easy access and was definitely one of our best experiences to date
Consultant Review:
Lize is always efficient and gave great feedback on the situation in Moz
Things to improve:
1. ARRIVAL: The arrival was a nightmare as we pitched up at 1630 and the staff was not expecting us, so nothing was ready - they said that they did not receive a conformation. It took them an hour to open up, pack everything and get it ready for us. They also did not know how long we were staying.
We luckily found a gardener that made contact with the cleaner for the keys, etc. If we arrived after 17:00 we would not have been able to access the tent at all - the lack of a reception type setup was complicating the experience
2. CONDITION: Apart from tent no. 7 and maybe tent 1 & 8 (for very short stays), the whole resort is in a state of disrepair and at the back a building site. We were the only people for 10 days, with no guests in any of the other tents. At least 7 of the 10 tents are not habitable and seems as if the owners just letting it rot - sad to see such a great location go to waste. The roads and walking areas are good.
3. SECURITY: This was our 5th trip to Moz and Ponta area, but the 1st time we felt a bit uncomfortable. The security was a consistent concern as it seems as if Baleia Azul is the general access route for the locals and people launching their boats, so there are constantly people moving in and out of the area without restriction or control. The 17-year-old "security guard" did try his best but only had a flashlight.......
4. POWER: The power is not dependable and if it goes out at night sleeping is impossible due to the fact that at night we had to close and secure all doors, etc. for safety concerns - we were alone in the resort. At night you hear people walking around......
5. TENT IMPROVEMENTS: The front door to the tent needs an upgrade and more security and the kitchen, although suitable, can use a better fridge.
The front of the tent and deck is boiling hot in the morning until at least 12 noon - you are not able to even walk on the deck - so a gazebo is a life saver to fully utilise and appreciate the deck early
6. GENERAL: We suggest that future guests are made aware of the resort state and have very clear guides on how to get to it as well as the fact that the security is almost non existent, especially being so close to the beach and with steps going up to a few of the rotten tents giving anyone access at any time
Johan Oosthuizen - 2025-01-07 12:21:35
Baleia Azul Luxury Tent no 7, Ponta Mamoli